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Order Fulfillment Associate

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Join our growing team!

Are you organized, detail-oriented, and hands-on? Join the Surgmed Group and play an important role in making sure our customers receive the right products, accurately and on time. If you enjoy working in a fast-paced warehouse environment and being part of a collaborative team, we’d love to hear from you!

The Order Fulfillment Associate is responsible for accurately and efficiently picking, packing, labeling, and preparing customer orders for shipment for the Surgmed Group, including Advanced Surgi-Pharm Inc. and Batrik Medical Manufacturing Inc.

As a shared-services position, the employee may support different warehouse and operational activities based on business needs, customer demand, staffing, and production schedules.

What You’ll Be Responsible For

  • Pick and verify customer orders using pick lists or the ERP system.
  • Pack, label, and stage orders for shipment or internal transfer.
  • Verify quantities, product descriptions, lot numbers, and expiry dates where applicable.
  • Assist with receiving, inspection, storage, replenishment, and stock rotation (FIFO/FEFO).
  • Perform cycle counts and maintain accurate inventory transactions.
  • Report inventory discrepancies, damaged products, and quality concerns.
  • Maintain a clean, organized, and safe warehouse.
  • Operate pallet jacks and other material-handling equipment when trained and authorized.
  • Follow SOPs, Health & Safety policies, and quality requirements.
  • Assist with packaging, kitting, assembly, and other warehouse projects as required.

What You’ll Bring to the Team

  • Previous warehouse, order fulfillment, shipping, receiving, or distribution experience preferred.
  • Ability to lift up to 25 kg (55 lbs).
  • Strong attention to detail and accuracy.
  • Ability to work independently and as part of a team.
  • French or English spoken and written.
  • Experience with a WMS or ERP system, such as NAV, is an asset.

Why You’ll Love Working Here

Why Join Surgmed ?

At Surgmed Group, we value teamwork, accountability, and continuous growth. We offer a supportive environment where employees are empowered to make an impact and grow their careers.

What we offer:

  • Comprehensive health, dental, and vision coverage
  • TELUS Health Virtual Care access
  • Life insurance coverage
  • Paid time off
  • VRSP retirement savings program
  • Team events and employee engagement activities
  • A collaborative and growing work environment
  • Early finish on Fridays (one hour early, with full pay)

Additional Information

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