Careers

Surgmed offers a stimulating work environment focused on continuous professional and personal growth. With ambitious growth plans and expanding operations, these are exciting times to join our team. We look for outstanding individuals who bring enthusiasm, initiative, creativity, teamwork, accountability, integrity and commitment to the customer. Based on demonstrated results, our employees can look forward to a challenging and satisfying long-term career with us.

View our current job postings to see if we have a position that matches your background and skills. If you find an opportunity that interests you, please submit your resumé with a cover letter to our Human Resources Department at [email protected].com for consideration.

POSITIONS AVAILABLES: 

Marketing Coordinator

The Surgmed Group of Companies is currently searching for a Marketing coordinator to compliment and support the Sales and Marketing division. We are looking for an individual who is innovative, ready to bring new ideas and ready to improve existing strategies. If you are a motivated and creative individual who is interested in joining an expanding organization, please continue further for the requirements.

Job Description:

• Trade show participation (occasional outstation travel required within and outside Canada)
• Graphic Design, Brochure and Flyer development
• Development of booth material and displays
• Development of Product videos
• Web-site Maintenance
• Product sample shipments
• Mailing Campaigns; response tracking and follow up with customers
• Promotional activities
• Social Media Initiatives
• New Product launches
• Customer Surveys
• Support to field sales team
• Additional duties may be assigned

Education:

• Bachelor’s Degree in Marketing, Communications, Public Relations and/or Business Administration

Experience:

• Graphic Design +2yr
• Brochure and Flyer creation (may be asked for a portfolio)
• Exposure to working with CRM tools (sales force/saleslogix/ACT) & E-Marketing tools
• Creating Product Videos
• Trade show Management
• Social Media Management

Skills:

• Excellent written and Oral communication in both English and French
• Fluent with Adobe Illustrator & Photoshop
• Analytical and problem-solving mind set
• Quick to anticipate customers’ needs
• Quick to pick up new systems, applies them rapidly
• Driven by organizing and planning
• Schedule Coordinating and Time Management
• Efficient Multi-tasking- able to manage multiple projects at once

Job Types: Full-time, Permanent

Salary: 40,000$/yr., Employee Benefit eligibility after 6 months of completed work.

Customer Care Agent Job Description

The Surgmed Group of Companies is currently searching for a Customer Care Agent to compliment our existing team. In this role, you will be responsible for providing exceptional customer service to our clients and assistance to our remote Sales representatives. Our ideal candidate is an individual who has the ability to multitask, while remaining organized in a time sensitive environment. Someone who excels at building strong customer relationships and is a team player. If you are looking for a long-term career opportunity within a growing medical device organization continue with the job description below.

Job Description:

• Preparing quotes and credit memos
• Confirming and processing orders
• Coordinating deliveries and shipments
• Preparing weekly reports on back-ordered items
• Coordinating returns and non-conformities
• Drafting and verifying pricing agreements
• Acting as the first line of service with customers via telephone or e-mail
• Assisting customers in resolving issues and concerns
• Following-up on sales opportunities with existing and prospective customers
• Providing a positive and pleasant experience for customers through a service-oriented approach

Education:

• Completed a post-secondary education program in a related field or or an equivalent combination of education and experience

Experience:

• Prior experience in a customer service role, preferably in a manufacturing environment
• 2-3 years of experience in preparation of quotes, order processing and invoicing in a fast-paced high volume, multi-product environment
• Data entry capabilities
• Familiarity with commercial contract terms and conditions
• Able to rapidly absorb and process information on a wide range of products
• Able to work well under pressure
• Able to multitask effectively
• Strong organizational skills, thorough and self-motivated
• Speed, accuracy and resourcefulness when troubleshooting customer problems
• Excellent interpersonal, verbal, and written communication skills grammar and composition
• Ability to work well both independently and within the framework of a team
• Excellent initiative when approaching each and every aspect of the job
• Bilingual - French and English (written and spoken), additional languages an asset
• Proficiency with MS-Office (Word, Excel, PowerPoint & Outlook), experience with CRM systems an asset

Job Types: Full-time, Permanent

Salary: $35,000.00 to $40,000.00 /year

Shipping and Receiving Clerk BMM

Job Description:

• Picking and packing of customer orders
• Receive incoming materials, products or supplies
• Physically move material in and around warehouse
• Ships outgoing materials, products or supplies
• keep rotation of Products- assures movement of products
• Completing shipping and receiving reports (manifest) and international documentations.
• Maintain warehouse documents- Systematically driven
• Takes precautions to protect warehouse contents against loss or damage
• Prepares orders for warehouse supplies- may include assembly
• Obtains transport carrier quotes
• Tracks packages as requested
• Overall warehouse support (physical labor)
• Supports customer care department & Production team

Skills:

• Time Management- ability to multitask
• Knowledge of Shipping management systems
• Must be able to bend and lift heavy boxes
• Self Motivated- Problem solving
• Ability to work autonomously and efficiently
• Ability to remain organized while multi tasking
• Speed, accuracy and resourcefulness

Education:

• High School Diploma

Experience:

• Prior experience in a shipping department, +2yr
• Experience with UPS, FEDEX or other types of shipping software, an asset
• Bilingual - French and English (written and spoken), additional languages an asset

If you are interested in being part of a growing medical device organization, apply today by email or contact the Human Resources Department at Surgmed, 514-631-7988 ext 60

ABOUT US: COMMITMENT TO INNOVATION, QUALITY AND EXCELLENCE!

Production Worker

Job description

Surgmed Group of Companies is currently searching for a driven production worker to work in our BATRIK Medical device department. if you are an individual with exceptional work ethic, who can work autonomously while still being part of a team. Someone who is detail orientated and finds satisfaction in knowing their work will enhance the lives of health care professionals. Please continue below for details.

Job description:

• Operate Production Equipment
• assemble raw material into finished goods
• Quality control of in process and finished goods as directed by the production supervisor
• Takes precautions to ensure warehouse contents against loss
• Assemble and maintain inventory of catalogues
• Ship completed orders
• Maintain protocols for sterile goods and Clean room
• Maintain production reports, logs, and documents
• Maintain Inventory levels of raw materials and finished goods
• Take all necessary safety precautions

Skills:

• French and English written and spoken
• 1 year or more of Warehouse experience
• detail orientated

Pay rate:

• 12.75$, Benefit eligibility after probationary period of 6months
• Extra incentive program after 3/5/10/15 years of completed service

Type of position:

• Full time, Permanent

If you are interested in becoming a part of an expanding Medical Device Company, dedicated to Quality and Innovation please contact the Human Resources Department at Surgmed, via this post. We encourage interested individuals to visit our website to understand our products and familiarize yourselves with the Company. www.surgmed.com

Job Types: Full-time, Permanent

Salary: $12.75 /hour