Careers

 Territory Sales Manager

Surgmed Group of Companies is currently recruiting for an experienced Area Sales Representative to develop the area and grow with our existing clients. We want someone with a forward-thinking focus, able to work autonomously while simultaneously being part of a team. Results orientated with a self-starter personality. In this role, you will be responsible for travel throughout the province of Quebec, along with Ottawa and Kingston. We want someone who thinks outside of the box and who demonstrates pride in the Canadian manufactured products. In a constantly changing world of B2B sales, we believe in creating lasting relationships, anticipating our customers needs before they ask. If this reflects your work ethic, we want you on our team.

Vice President of Sales & Marketing

$50,000 – $55,000 + Commission

At Surgmed we like to reward our Sales representatives with a Car allowance, Company cell phone, Base Salary + Commission, attainable targets, Flexible schedule, Medical Benefits; Company RRSP matching contributions; Company-wide Events.

We work in an open environment where everyone can contribute. Our Success is built on Innovation, and that comes from every team members’ imagination.

Responsibilities:

• Travel required, by Car
• Occasionally required – Overnight stay, ~3 times a year
• Actively prospecting, qualifying and following up leads to acquire business from new and existing accounts in the assigned territory.
• Meeting quarterly and annual targets for each product group
• Reporting results Monthly to Vice President of Sales
• Monitoring & Reporting on competitive activity
• Representing the company effectively at trade shows
• Account and territory development
• Maintaining and growing strong relationships with customers
• Providing feedback on product related opportunities and issues
• Establish sales territories, quotas, and goals for the sales team
• Analyze sales statistics to identify areas of improvement
• Track results and trends regularly for business forecasting
• Report on individual performance
• Develop and execute innovative sales strategies
• Build and form new partnerships with potential clients

Hiring requirements:

• 2-3 years experience as a Business-to-Business Field Sales Representative with a good track record of meeting and exceeding targets
• Knowledge in the Medical Device industry an asset
• Medical Sales experience is strongly preferred
• Excellent territory knowledge; candidates must be currently residing in the territory
• Ability to rapidly pick up and apply product and application knowledge
• Strong communication and relationship building skills
• Well organized, thorough and self-motivated
• Experience in using CRM tools
• Strong initiative, drive and persistence
• Superior closing skills
• Knowledge in the Medical Device industry is an asset

 Junior Marketing Assistant

Vice President of Marketing & Sales

$35,000 - $38,000

We reward our staff members with Flexible schedule options; Medical Benefits; Company DPSP contributions; Company wide Events; Gym access in our Building. If you are looking for a long-term career opportunity within a growing medical device manufacturer, Contact us today!

Responsibilities:

• Trade Show participation - occasional outstation travel required within Canada
• Conduct market research to determine potential of products and services
• Perform analysis of market strengths, weaknesses, opportunities and threats
• Develop and implement innovative marketing campaigns
• Graphic Design, brochure, and flyer development
• Product video Development
• Web site maintenance
• Catalogue maintenance
• Customer Surveys, Tracking and follow-ups
• Support the Sales teams
• Translations, English to French
• Social Media Initiatives
• Translate complex data into simple graphs and text
• Compile and present data for other departments

Hiring requirements:

• In pursuit or completed a Bachelors Degree in public relations, communications or business administration
• Previous experience in market research or other related fields (+2yrs)
• Previous experience with Trade shows
• exposure to CRM tools, E marketing tools
• Familiarity with quantitative and qualitative data collection
• Strong analytical and critical thinking skills
• Strong communication and presentation skills, both English and French
• Ability to work well in teams
• Time management, organizational skills

 Customer Care Agent

Surgmed Group of Companies is currently searching for a Customer Care Agent to compliment our existing team. In this role, you will be responsible for providing exceptional customer service to our clients and assistance to our remote Sales representatives. Our ideal candidate is an individual who has the ability to multitask, while remaining organized in a time sensitive environment. Someone who excels at building strong customer relationships and is a team player.

We at Surgmed like to reward our staff members with Flexible schedule options; Medical Benefits; Company RRSP contributions; Companywide Events; Gym access in our Building. If you are looking for a long-term career opportunity within a growing medical device organization continue with the job description below.

Customer Care Manager

$38,000 – $42,000, depending on prior experience

• Preparing quotes and credit memos
• Confirming and processing orders
• Coordinating deliveries and shipments
• Preparing weekly reports on back-ordered items
• Coordinating returns and non-conformities
• Drafting and verifying pricing agreements
• Acting as the first line of service with customers via telephone or e-mail
• Assisting customers in resolving issues and concerns
• Following-up on sales opportunities with existing and prospective customers
• Providing a positive and pleasant experience for customers through a service-oriented approach

Hiring requirements:

• French Fluent Written & Spoken
• English Expert Written & Spoken
• Data entry capabilities
• Strong organizational skills, thorough and self-motivated
• Speed, accuracy and resourcefulness when troubleshooting customer problems
• Ability to multi task efficiently
• Ability to focus when dealing with multiple departments.
• Ability to grasp concepts quickly
• Ability to work well under pressure
• Ability to work well both independently and within the framework of a team

Education:

• Completed a post-secondary education program in a related field or or an equivalent combination of education and experience

• Prior experience in a customer service role, preferably in a manufacturing environment
• 2-3 years of experience in preparation of quotes, order processing and invoicing in a fast-paced high volume, multi-product environment
• Experience with CRM systems an asset, Invoicing Software
• Familiarity with commercial contract terms and conditions
• Proficiency with MS-Office (Word, Excel, PowerPoint & Outlook)

 Production Worker

Surgmed Group of Companies is currently searching for a driven production worker to work in our BATRIK Medical device department. if you are an individual with exceptional work ethic, who can work autonomously while still being part of a team. Someone who is detail orientated and finds satisfaction in knowing their work will enhance the lives of health care professionals. Please continue below for details.

Production Supervisor

$12.75/hr

• Operate Production Equipment
• assemble raw material into finished goods
• Quality control of in process and finished goods as directed by the production supervisor
• Takes precautions to ensure warehouse contents against loss
• Assemble and maintain inventory of catalogues
• Ship completed orders
• Maintain protocols for sterile goods and Clean room
• Maintain production reports, logs, and documents
• Maintain Inventory levels of raw materials and finished goods
• Take all necessary safety precautions

Hiring requirements:

• French and English written and spoken
• 1 year or more of Warehouse experience
• detail orientated

• Full time, Permanent